Shipping
Delivery in Australia
We offer free standard shipping for all orders
All domestic orders are shipped with Australia Post.
Standard shipping takes 3 business days for most metro areas but will take up to 5-7 business days for other areas.
Express Shipping costs $15 and should arrive within 1-3 business days.
International Shipping
We offer a flat rate shipping fee of AU$20 or Auspost Standard Rate.
Delivery times for international orders will vary depending on the country, state and post code.
International purchases that are subjected to duties and taxes will be the responsibility of the customer
Processing times
Orders are processed Monday through Friday and are shipped within 48 hours of placement. This excludes weekends and public holidays. Tracking information will be sent via email on the day the order is shipped out.
Please note, Lulu & Ralph is not responsible for the loss of goods in transit or stolen goods from your delivery address once safely delivered by courier. We will not be held liable for money compensation or refund of goods for loss by courier or stolen goods. A valid tracking number will be provided for all orders. Once the order is shipped the liability of delivery is in the trusted hands of courier affiliates.